Feedback & Complaints
Patient Feedback & Reviews
See the reviews other patients have made about our practice- Reviews of Captain French Surgery - Page - iWantGreatCare
GP PATIENT SURVEY
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice. Visit their “How do I…?” page to learn more or read their FAQ.
Results for Captain French Surgery 2026- GP Patient Survey
Complaints
If you have a complaint or a concern about the service you have received from a Clinician or Staff working in this Practice, please let us know.
Please put any complaints or concerns in writing for the attention of the Practice Manager:
Rebecca Ware
Captain French Surgery
The Gillinggate Centre
Gillinggate
Kendal
LA9 4JE
For further information regarding how to complain, please see the attached policy.
Page created: 03 November 2026