Feedback & Complaints

SEE OUR REVIEWS

Patient Feedback & Reviews

See the reviews other patients have made about our practice- Reviews of Captain French Surgery - Page - iWantGreatCare

Test Results

GP PATIENT SURVEY

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice. Visit their “How do I…?” page to learn more or read their FAQ.

Results for Captain French Surgery 2025- GP Patient Survey

Complaints

If you have a complaint or a concern about the service you have received from a Clinician or Staff working in this Practice, please let us know.

Please put any complaints or concerns in writing for the attention of the Practice Manager: 

Rebecca Ware

Captain French Surgery

The Gillinggate Centre

Gillinggate

Kendal

LA9 4JE

For further information regarding how to complain, please see the attached policy. 

 

Page last reviewed: 04 August 2025
Page created: 15 June 2023